Shipping Policy

Turnaround

All orders are shipped within 4 business days of receipt, Monday – Friday, 8am - 5pm with the exception of ceramic photo orders
The ceramic photos are individually hand made and require a 3-4 week processing time.

Destinations and Carriers

Gravesideflowers.com ships to destinations within the United States and certain US Territories only.  We currently use United States Postal Service (USPS) Priority Mail® and Express Mail® to deliver our products to customers in the US.  Post office boxes are acceptable.

FREE SHIPPING Policy and Rates

Because our products ship in relatively large packages (to preserve product quality and integrity), we routinely incur USPS’ higher rates for larger box sizes. We provide free shipping on all orders over $100. Orders under that amount pay a low flat-fee shipping rate of only $11.99. We also offer a USPS Express Mail option for a $55 flat fee, regardless of order size. At this point in time, we only ship to the United States and US Territories.
All orders shipped outside the continental US (including Alaska and Hawaii) will be charged additional shipping fees per the USPS.

Delivery Time

The delivery time varies with destination.  Packages are shipped from Kansas City, Kansas; and the delivery time is typically about 5-7 business days for standard shipping, and 1-2 business days for Express Mail within the continental US, however, the USPS doesn't guarantee delivery dates, and occasionally deliveries can be delayed...especially during times of high mail volume, such as Christmas time.  Both shipping methods come with basic tracking information, which is emailed to you when your order is shipped.

** NOTE: We DO NOT guarantee specific delivery times, even when using the Express Mail option.** (Because the Post Office doesn't guarantee specific delivery times.)