Our Privacy Policy

Personal Information

We take your privacy SERIOUSLY and will take all reasonable and appropriate measures to protect your personal information.  We only collect information needed to process your order, including your billing address, shipping address, e-mail address, and credit card information.  Your information is only used to fill your order. 

Gravesideflowers.com does not sell or redistribute your information to ANYONE.  And, we do not keep your credit card information on file.

Security and Storage

Only your order data, billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer (SSL) before it is transmitted over a web server.  We do not store your Credit Card data.

Promotional E-mails

Gravesideflowers.com will periodically send courtesy e-mails to customers announcing promotions such as discounts (coupon codes) and sale pricing.  Customers may opt out of this courtesy service by clicking the unsubscribe link provided in the e-mail.

Helping You Remember …

Gravesideflowers.com Reminder Service™

“Helping you remember” is Gravesideflowers.com’s mission.  Consistent with this mission, Gravesideflowers.com is the only online retailer offering a proprietary Reminder Service™.  This service provides advance e-mail reminders of upcoming dates that are important to you, such as anniversaries, birthdays, or other special occasions involving your loved one.   In this way, you don’t ever have to worry about missing an important date or event.  We will send you a courtesy e-mail approximately 10 to 14 days in advance of the date(s).  To take advantage of the Gravesideflowers.com Reminder Service™, check the applicable box on the order checkout page and enter up to three date(s) for which you would like to receive a reminder e-mail.

Website Tracking and Browser Cookies

Non-personally identifiable information is collected without any direct association with you specifically. In the normal course of using GravesideFlowers.com, we may collect information about your habits and usage of our sites.

An IP address is a number that is assigned to your computer when you are using Internet. Web servers automatically identify your computer by its IP address. Graveside Flowers collects IP addresses for the system administration purposes, to report aggregated information and audit the use of our site. If we are required to do so by law, for example, in response to a court order or subpoena, we will provide these IP addresses to the proper authorities.

You may delete these files from your computer at any time. You can set your web browser to notify you if such information is about to be placed on your computer, and you can choose the option in your web browser to refuse it. If you refuse the information, you may not be able to make full use of the features on our web site.

Sharing or Disclosing Your Information

Agents, employees and contractors of Graveside Flowers who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Policy and the high standards of the corporation. Here is what you can expect from us:

Information about you specifically will not be used for any other purpose and we will carry out the services you requested from us.
We will not sell or rent your personally identifiable information to anyone at any time.
We will not use any personal information beyond what is necessary to assist us in delivering to you the services you have requested.

We may send personally identifiable information about you to other organizations when:

  • We have your consent to share the information.
  • We need to share your information in order to provide the product or service you have requested.
  • We are required to do so by law.